Below are a set of general questions that you may have regarding the instructions for the test.
GENERAL QUESTIONS
Who can participate in the study?
- You should be more than 2 years old
- You are willing to participate for 1 month
- You own an internet enabled android or an iPhone capable of loading web pages, receiving text messages, and taking/ uploading photos
- You don’t have color blindness
- You don’t have a salivary gland dysfunction such as Sjogren’s disease, lup, xerostomia or rheumatoid arthritis.
- You don’t have prior experience with medical/ laboratory training
- You don’t have any prior experience with self collection or self testing (including glucose testing)
- You live in the Bay Area (currently we're only conducting local distribution)
I have signed the informed consent and the HIPAA form, but I haven’t received the email with a link to download the App.
If you don’t see the email in your inbox, be sure to check your spam/ junk mail. However you will need to download the Pattern Health App through your App store/ Play store manually and the email sent will provide a code that opens in the app to associate it with the account you made when consenting.
I need help with using the test kits. Is there a guide I can use?
If you need help with taking the test you can review the Instructions for Use guide as well as the tutorial video by going to the the Learn tab in the Pattern Health App.
KIT DISTRIBUTION + CONTENT
Can I request an extra kit?
Please contact us to submit your request. Depending upon existing supplies, we would be happy to provide an extra kit and will inform you via email.
TEST PROCEDURE - STEP 1 - PREPARATION
Do we need to do anything in advance before taking the test?
Do not eat, drink, smoke, chew anything or use any oral hygiene products 30 min. before using the test kit. Thoroughly wash your hands for at least 20sec. (per CDC recommendations) with soap and water and dry them before starting the test.
During what time of day is ideal for the test(s)?
There is no prescribed time of day for testing, however you must not eat any food, drink any beverage other than water, smoke, chew anything, or use any oral hygiene products within 30 mins of starting the test. Conduct subsequent test(s) roughly 22-24 hours after the previous test.
TEST PROCEDURE - STEP 2 - SAMPLE COLLECTION + INACTIVATION
TEST PROCEDURE - STEP 3 - REACTION
What if I had accidentally broken the ampoules/glass vials within the plunger during an earlier step than the Step 3 Reaction?
Continue through the subsequent steps, and at the end we will ask for you to share your challenges. Please let us know of this challenge or any other you might encounter while working through the test.
RESULTS
What if the result is not clear between bright purple and yellow?
If you’re unsure whether the resulting color readout is closer to the bright purple or yellow read-out, wait for 22-24 hours and perform the second test. If the read-out is still unclear, please continue to upload the photo of your results and note the result as being “unclear” on the app. Then contact us for further instructions.
What if my test shows dark purple (COVID-19 is not detected) but I’m experiencing some symptoms (i.e. fever, sore throat)?
If you’re experiencing COVID symptoms, contact your healthcare provider regardless of the test result readout. Note: SnapDx is a screening test, NOT a diagnostic test. The results shown on this device serves as a probability indicator for COVID-19.
What should I do if the SnapDx test has detected COVID-19 in my sample?
In the small chance that COVID-19 is detected on your SnapDx test (bright yellow), please enter your results in your Pattern app . You will then be given a contact number for follow-up steps.
DISPOSAL
Still have confused or have an unanswered question?
Please contact us or call us at (650)374-0085